ANNOUNCEMENT FROM VRS
Hello everyone,
Wow what a nightmare. As many of you have already discovered, our support forums are down. The systems admin over at our web host actually renamed the forum directory - nice eh? So anyway we're working on trying to get that sorted out now and find out why they did that in the first place rather than trying to just get it back up.
We obviously had some problems due to crazy amounts of traffic, and are still knee deep in trying to get things sorted out. We have not sent out emails to customers because our mail-list system is also down. We're only going to make the situation worse by adding more fuel to the fire, so pelase try to be patient with your support issues until we can get our heads above water. We are on it 24/7, but pelase realize we have limited ability to handle this kind of volume and it's going to take time to sort through.
Several issues involving installation have been identified and will be patched ASAP, but until we can get back online, we're going to have to ask for your continued patience. Please do not try to email us, as I can almost guarantee it's going to hit a black hole at this point.
When we get back online we would like to ask all of you without show-stopper issues to resist the temptation to post until you look around and see if there are other people with the same issue. Chances are you're not alone and we already know about it. Patches will be forthcoming, and thank you for your understanding and patronage.
Jon Blum
VRS