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Flight Replicas A Class Act

jmig

jmig

SOH-CM-2025
I purchased the Flight Replicas Super Cub a week or so ago. This morning I received an email from them. It was a download link to an upgrade to the Cubs.

All I had to do is click on the download link, Ladies and Gentlemen, in my opinion that is classy service.

Thank you Flight Replicas!
 
Mike- After purchasing the Super Cub- you now have another devoted customer!!!
 
Well said Doublecool,
Mike does great work!
Thanks Mike,
you have made some super cub fans really happy :applause::applause::salute:
 
First Class service definitely.

And not to mention all the fun we're having:

fsx2010-01-1923-40-20-66.jpg
 
I agree with everyone else - not only a great model (my fourth from FR) but a textbook example of how to deal with inevitable problems & delays and keep your customers informed, on-side and happy.
 
Great thread jmig!

I'll add my kudos to Mike/FR for a great product and excellent customer service.

Thanks Mike,
Rob
 
I really like this idea, as with all of the addons I have, I feel often obligated to go searching for updates on everything every few months. In this way, I am notified directly. I commend Mike on this decision and believe more developers should consider this as a means of distribution in the future.
 
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