• Please see the most recent updates in the "Where did the .com name go?" thread. Posts number 16 and 17.

    Post 16 Update

    Post 17 Warning old domain name stealing credentials

  • Special Server Maintenance

    Just when you think you have everything running some what better...

    You get a message from the Hosting company. Short story they need to move us to a new server. I have been working with them to plan a good date for all concerned. Here is what we have come up with as a schedule.

    1. November 4th 17:00 -5UTC shut off the forums and start backup proceedures. During this time there will be no access to the forums or the Resource Section.
    2. November 5th Continue with Backups and download same until complete.
    3. November 6th 7:00 turn over server to hosting company to move system to new server
    4. November 7th - 8th restore backups and upgrade forum software.

    If all goes well we should be back online on November 8th.

    To keep you updated we will post updates on AVSIM forums.

    Thank you for your support.

FSPilotshop

S

speedy70

Charter Member
I have submitted two support tickets to flightsim pilotshop and have had no reply except for the initial receipt of the support ticket notification.
The first ticket was submitted on the 4th july.
Does anyone have anyknowledge of any holidays or breakdown in service with this company.
Cheers Chris
 
Here's my experience on install problems with the AH Bulldog (turned out to be a faulty file on their site). I logged a support ticket with FSPilotshop on 4th July and got an email back with a ticket reference and a link to the ticket status page. Nothing happened until 10th July when I checked the ticket page again and found the problem had been solved. It might be worth checking the status page if you haven't been back for a while - I didn't get any notice when the status changed.
 
I can’t speak about July, but during the Xmas sales I had an issue with an item and sent them several messages of increasing frustration until well after the sale was over. But eventually the did respond and made things good.
 
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