getting this error w tow pt1 help please .....

[dasgoot2002]

Problem Event Name: APPCRASH
Application Name: cfs3.exe
Application Version: 3.1.0.30203
Application Timestamp: 3e3ebe85
Fault Module Name: cfs3.exe
Fault Module Version: 3.1.0.30203
Fault Module Timestamp: 3e3ebe85
Exception Code: c0000005
Exception Offset: 0000f170
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033