Vertigo Studios

Just noticed another glitch to all this. If you relied on the store you bought their products from to retrieve your registration key when needed. You may be screwed. Since Vertigo is closed you can't get it there, and if you bought through PCSim Store you can't get it there either because they also folded.

So if you have their products and are in that boat with me. . .we're up the proverbial creek without a paddle. . .or a GPS. . .or a cell phone.:banghead:
 
falcon409 said:
Just noticed another glitch to all this. If you relied on the store you bought their products from to retrieve your registration key when needed. You may be screwed. Since Vertigo is closed you can't get it there, and if you bought through PCSim Store you can't get it there either because they also folded.

So if you have their products and are in that boat with me. . .we're up the proverbial creek without a paddle. . .or a GPS. . .or a cell phone.:banghead:
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Ditto on the missing product keys! To quote Jaws "we're going to need a bigger boat".


ALSO so much for being smart and buying directly from the developer or their favored vendor.
 
gradyhappyg said:
Ditto on the missing product keys! To quote Jaws "we're going to need a bigger boat".

ALSO so much for being smart and buying directly from the developer or their favored vendor.
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Yep, the only recourse might be if I can find the installed version on a backup somewhere and the required gauges are in the panel folder, lol.
 
I was able to find a single backup, so all is not lost. Everything needed was in the folder, however it's the release version and not the one I need the key for (V_1.2), but I don't do Carrier Ops and that's what version 1.2 was for (the fix on the tail hook). :applause:
 
For info, it seems Vertigo's website is back online.
Also, pcsimstore redirects to Vertigo's website.
And unfortunately, it seems they lost all of the customer accounts during that move. I tried to log in: impossible. I thought I forgot my password, so I clicked on "forgot my password", entered my email address... and it told me that address was unknown. :dizzy:
 
ColoKent said:
Good to hear they are back up...

Kent
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I don't know how much they are "back up" but I did find I was able to log in and pull up the F9F in my account with the installation key. So I was able to install the V1.2 that had what Deano referred to as the "Dumbed down Arrestor Hook", lol. . . .no Deano, it works the way it should for the convenience of the customer.
 
I think in the past I was never registered in the Vertigo website perhaps... but only in PcSimStore (and I still have my order emails).
Anybody knows how I should proceed ?
 
Daube said:
I think in the past I was never registered in the Vertigo website perhaps... but only in PcSimStore (and I still have my order emails).
Anybody knows how I should proceed ?
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Go here, http://www.vertigostudios.co.uk/, click on Customer Support at the top and create an account.
Then submit a support request by filling in all the fields from your original purchase information.
Cross your fingers and hit send. If you don't hear anything within a couple days come back and check status.
:ernaehrung004:
 
Good to see they are back again. I hope they keep their planes coming. weather they be WWI or newer.
I still want to see the B25. But when i last talked to Bruce on Skype, He had just left Vertigo due to difference in opinion.
Bruce told me they were having problems with the coder working on the B25, and getting the plane back from him.
That was a year ago. And their has been nothing since.
The Great war project was a pet project of deans.
Thats all i know about whats going on with VS.
 
Cirrus N210MS said:
does anyone have the e-mail for them so i can request download links for my planes :applause:
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I spoke to Deano yesterday on Skype. He said "the server admin have rebuilt the server and [is] slowly moving everything over".

If you need something go through Customer Support as I described above.
:ernaehrung004:
 
fsafranek said:
Go here, http://www.vertigostudios.co.uk/, click on Customer Support at the top and create an account.
Then submit a support request by filling in all the fields from your original purchase information.
Cross your fingers and hit send. If you don't hear anything within a couple days come back and check status.
:ernaehrung004:
Click to expand...

I didn't notice your reply.
Thanks a lot for this explanation, Frank. :ernaehrung004:
 
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