Win10, P3D_V4 and TrackIR

falcon409

falcon409

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Staff member
I had this combination working up to the point where I messed with trying to get into the BIOS. After I was forced to reinstall Win10. . .AGAIN, I haven't had any luck since. I have tried all 4 drivers posted on the NaturalPoint Website. I have tried setting the program to run as administrator or not. I have set the compatibility mode to Win8, or Win7. . .nada. All I get is one light on the camera and that's it.

Has anyone had similar problems and been able to get TIR working?
 
I had this happen on a new computer with windows 10 and P3D v3.4. I believe I fixed it by installing one of the simconnect.msi that can be found in redist folder. It was either the FSX Accel SP1 or FSX RTM variant. You can install both without it interfering with each other.
 
All of those work together Ed.
I run the current update, as administrator, with no induced artifacts or glitches from the Natural Point software, so we'll assume the setup is stable.
I'm using the clip Pro version.

I often times see odd feedback from the led indicators, usually in sketch lighting conditions, but things smooth out when I darken the studio, or at least eliminate the glare sources that bork the reader.

Are you able to access the TackIR user interface?
If so, how does your device respond to the 3D grid and camera calibrations in the interface?

I'll assume you got your BIOS squared away.
 
gman5250 said:
. . . . .I'm using the clip Pro version.
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Same here TrackIR5 with Pro Clip

gman5250 said:
Are you able to access the TackIR user interface?
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Yes, it pops up in-sim as soon as I double click the TIR icon

gman5250 said:
If so, how does your device respond to the 3D grid and camera calibrations in the interface?
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Prior to the last reinstallation of Win10, the interface loaded, I got two yellow LED's on the camera, the interface minimized and I was flying. . .all within less than 20 seconds. Now the interface pops up, I get one LED on the camera and the menu sits there until I close it out (same with every single driver I've tried)

gman5250 said:
I'll assume you got your BIOS squared away.
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Yes I did, actually there was nothing in it I understood and after the mess I made the first time, I decided to leave well enough alone.
 
Just a thought, but since this is a new installation of Win10, I noticed I have no .Net Framework installations yet. . .are those required for anything related to this Sim?

Apparently 4.6.2 is installed although it isn't listed anywhere. I tried to install and it quit because it says it's already installed.
 
My camera has fallen on it's head so many times I never know what to expect from it. I just fired mine up and get one yellow, but the head unit tracks until I move it out of range.

I'm scratching my head with your symptoms. It sounds like the head unit is not communicating with the camera, but why?
USB and wiring...I'm sure you already looked at that. Checked another device on the USB...you've done that too I'll bet.

Right now I'm at the end of a 18 hour day and kind of worthless, but let me think on it when I re-boot in the AM.
 
gman5250 said:
My camera has fallen on it's head so many times I never know what to expect from it. I just fired mine up and get one yellow, but the head unit tracks until I move it out of range.

I'm scratching my head with your symptoms. It sounds like the head unit is not communicating with the camera, but why?
USB and wiring...I'm sure you already looked at that. Checked another device on the USB...you've done that too I'll bet.

Right now I'm at the end of a 18 hour day and kind of worthless, but let me think on it when I re-boot in the AM.
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Headed to bed here also Gordon. Fresh eyes in the morning!
 
Have you run the legacy simconnect installers like evvatc suggested above? It might be the culprit.
 
Dimus, I did run one of them but not both. Problem is unless those were automatically installed prior to this whole mess about a week ago I have never run those in the past and TrackIR had always run very well.
 
I think it does not hurt to run all of them just for the sake of it. I think I remember that I had a similar issue and that's how I solved it but my memory is not always reliable.
 
Dimus said:
I think it does not hurt to run all of them just for the sake of it. I think I remember that I had a similar issue and that's how I solved it but my memory is not always reliable.
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Well, I have run both of those and tried every driver version on the NaturalPoint website. As mentioned above I have also tried each driver in each possible configuration and none of them give me the two LED lights on the TrackIR5 camera. I'm going to post this as a last resort on the Natural Point Forums but I don't expect anything from them that will fix it.
 
falcon409 said:
Just a thought, but since this is a new installation of Win10, I noticed I have no .Net Framework installations yet. . .are those required for anything related to this Sim?

Apparently 4.6.2 is installed although it isn't listed anywhere. I tried to install and it quit because it says it's already installed.
Click to expand...

AFAIK, this is correct. I just moved to Windows 10 a few weeks ago and everything I've run that I know requires. .NET has worked fine despite me not installing it or seeing it in the installed programs list.

Second, there are three Sim connect installers that you should run IIRC.
 
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Morning Ed,

I woke up with an idea.

When you load the Sim and TrackIR and you see the one light, I'm assuming it's the light on the left of the camera.
At this point you still have no activity on the TIR interface from what you have indicated.

When you load the actual mission, does the right hand light go active?
 
gman5250 said:
Morning Ed,

I woke up with an idea.

When you load the Sim and TrackIR and you see the one light, I'm assuming it's the light on the left of the camera.
At this point you still have no activity on the TIR interface from what you have indicated.

When you load the actual mission, does the right hand light go active?
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Well, when I load the interface and move my head, I have movement in the interface. . .even with just the single light, but at that point I'm already sitting in the aircraft ready to fly. However there is no movement in the Sim and the right hand light never comes on.
 
odourboy said:
AFAIK, this is correct. I just moved to Windows 10 a few weeks ago and everything I've run that I know requires. .NET has worked fine despite me not installing it or seeing it in the installed programs list.

Second, there are three Sim connect installers that you should run IIRC.
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I'm in the dark on this "simconnect installation" thing. I was always under the assumption that simconnect was a product of the P3DV_4 or any other sims installation. As long as I've been flying I've never done any manual installations for that and never saw any suggestion as part of the installation that it was a requirement.
 
gman5250 said:
Are you using ChasePlane or EzDok Ed?
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No, just TrackIR. I am beginning to look at the latest Win10 installation and the updates that were automatically installed as part of that as the culprit. Nothing else makes any sense. None of the 4 driver versions work, makes no difference if I set them to run as Admin or not. Changing Compatibility modes has no effect and while I have read posts in Natural Point that seem to indicate similar problems, they were all solved by either reinstalling a different driver, uninstalling their NVidia drivers and then reinstalling them after the TrackIR drivers were installed or some other minor fix. I have tried everything and I still only get one LED when I load the interface and it remains that way.
 
falcon409 said:
No, just TrackIR. I am beginning to look at the latest Win10 installation and the updates that were automatically installed as part of that as the culprit. Nothing else makes any sense. None of the 4 driver versions work, makes no difference if I set them to run as Admin or not. Changing Compatibility modes has no effect and while I have read posts in Natural Point that seem to indicate similar problems, they were all solved by either reinstalling a different driver, uninstalling their NVidia drivers and then reinstalling them after the TrackIR drivers were installed or some other minor fix. I have tried everything and I still only get one LED when I load the interface and it remains that way.
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It's obviously an issue with comms.

My tech friend feels there is an issue with NVIDIA/Windows10/DirectX. Current Win10 updates are causing issues with DirectX on many NVIDIA cards.

He recommended this:
"For the time being, roll back to a previous version of the Nvidia Gforce drivers, disable the Physx and Experience. *Just cleanly install the drivers"

At least you have high confidence in your headset and TrackIR software. That eliminates an issue with the actual hardware.

I've been getting buggy behaviors system wide lately, at an increasing rate. I'm spending wayyy too much time chasing ghosts out of my machine too.
 
gman5250 said:
It's obviously an issue with comms.

My tech friend feels there is an issue with NVIDIA/Windows10/DirectX. Current Win10 updates are causing issues with DirectX on many NVIDIA cards.

He recommended this:
"For the time being, roll back to a previous version of the Nvidia Gforce drivers, disable the Physx and Experience. *Just cleanly install the drivers"

At least you have high confidence in your headset and TrackIR software. That eliminates an issue with the actual hardware.

I've been getting buggy behaviors system wide lately, at an increasing rate. I'm spending wayyy too much time chasing ghosts out of my machine too.
Click to expand...
lol, I did that last evening Gordon. I didn't test it until this morning though. I completely uninstalled all NVidia drivers, ran CCleaner then went in and did a manual search for any leftovers. Next I ran the NVidia Installation for an earlier NVidia Driver and only installed the graphics drivers. As you can see, it made no difference. One note, at the bottom right of the interface there are three lights. . .the first two are lit, the last one (blue) is not which apparently indicates that TrackIR does not recognize P3D at all.

UPDATE: Got it. I went back and copied one more simconnect.msi file and placed it in the Prepar3D root folder and then ran the installer from there (FSX-SP2-XPACK). Went back to P3D and both lights popped on and the interface minimized. WooHoo, lol.:jump:
 
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