Open up your anti virus program, look for something that says programs allowed & disallowed, or blocked programs,
Find the zapper in the list , Click on it and you should get a prompt asking what to do, (allow program, trust program, or something to that effect)
Then look in your virus vault to see if it has been quarantined, if so unquarantine it,With most anti virus programs you don't have to type any kind of commands, Most will prompt you with boxes to check, or uncheck
Hope this helps.
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