Who is right here: girl arrested for swearing on 911 call

Panic

I just think that the girl panicked and was dismayed by the lack of assistance she got from the operator.

IMHO the operator is at fault here. His chief is a good sport though, clearly stating that "this was not their finest hour".

Arresting that young girl was somewhat over the top.
 
The operator (a policemen) should never be allowed to man an emergency line ever again. In many parts of the world he would be sacked and lose his pension for refusing help. Also as a policeman I would be surprised if he hadn't heard the F word before especially from people panicking.
 
The 911 operator is very much at fault and unprofessional. No, it's not polite to swear, but it's an emergency call and should be handled as such, not as an etiquette lesson. Evidently this officer is highly regarded and decorated, perhaps he is best left on the beat and not allowed to answer the 911 line. Everyone does not have the temperament or mindset to be a 911 operator and it's not an easy job.
 
She was arrested on a charge that doesn't exist?!? Someone needs some serious retraining. Unless it was the same cop, I'd say that department has serious issues which might explain how the 911 operator has multiple "commendations".
 
The officer was clearly at fault. Like or loathe swearing but if there was ever a time and place to let the odd swear word slip out it would probably be when you're clearly panicking in such a way.
 
they say the guy had some kind of service awards but it doesn't say what they are for. i bet they are not sunshine awards. i garantee this 911 call is indicative of his usual demeanor. it's not a fluke.
 
I'm not given to casual profanity, reserving it for times of panic, fright, and pain. One Dec 18th, 2008, I awoke at around 5:30 am to find my wife in a seizure. Deb had been home only a week after a 4 and a half months in the hospital and rehab center following a brain surgery to remove a massive tumor. I thought I was watching my wife die....and panic and fright were in abundance. Luckily, my nephew was staying with us and he made the 911 call...otherwise all they would have gotten from me was a bunch of incoherent sentence fragments, punctuated by very hard core profanity.

So, I know what the young lady was going through, totally. And the 911 operator was way out of line....when that phone rings, he had best be prepared to hear people in less than their best state of mind and do everything under the sun to determine the type of assistance they need and to send that assistance without delay.

OBIO
 
OBIO said:
I'm not given to casual profanity, reserving it for times of panic, fright, and pain. One Dec 18th, 2008, I awoke at around 5:30 am to find my wife in a seizure. Deb had been home only a week after a 4 and a half months in the hospital and rehab center following a brain surgery to remove a massive tumor. I thought I was watching my wife die....and panic and fright were in abundance. Luckily, my nephew was staying with us and he made the 911 call...otherwise all they would have gotten from me was a bunch of incoherent sentence fragments, punctuated by very hard core profanity.

So, I know what the young lady was going through, totally. And the 911 operator was way out of line....when that phone rings, he had best be prepared to hear people in less than their best state of mind and do everything under the sun to determine the type of assistance they need and to send that assistance without delay.

OBIO
Click to expand...
that is correct
if I and I hope i do not have to call 911
i would not be in the sweetest mood
its an emergency for G sake
oh good evening i wonder if you could help me
some gentleman just pushed in my front door
and shot my family it would be so nice if you could send someone at your earliest convenience
but if you are busy i understand
do i need to make an appointment
H
 
one thing a 911 call is monitored and the person
on the receiving end knows who is calling
a year or so ago i woke up in the middle of the night
and saw flashlight in my back yard, looked out the front
and 2 police cars are parked
i went downstairs and opened the door
the officers wanted to know why i called 911
actually i had not but i live in an old house
and my phone wires when they get wet short out
and i guess it dialed 911
i picked up the phone and yes it had shorted
they would not leave until they saw everyone that lived here, fortunately my wife came downstairs shouting why the hill i opened the door i believe the officers figured
if anyone would be harmed would be myself for opening the door or my wife for shouting
and as we where both alive
they left:icon_lol:
H
 
I suspect in his 20+ years of service that officer's heard far worse than the F-word. Putting somebody's life in jeopardy just because you're overly sensitive to profanity seems to me to be grounds for losing your job. At the very least the officer should be taken off 911 duty and put back on the street. I'd definitely be suing the city, especially if they locked me up on a bogus charge.
 
A better idea

Are you kidding? Inflict this egomaniac power tripper on even more people by putting him on street duty??? Like cops say; kids don't usually get great grades and citizenship marks and then kill someone. Well, cops don't spend twenty years with the attitude of protecting and serving then treat a panicked teenager like this.

He has been covered for by his superiors in the past; and now he got caught.

Let him disgrace the badge no more.

Donald Traill
 
I am a 911 operator and have been for the past 7 years. I get sweared at all the time. 99.9% is just people panicking,upset, scared or drunk.

I don't especially like getting sweared at either, but I know the person on the other end does not know me and I usually dont know them, so its not a personal attack towards me. You do your job, get them the help they need, and then you go on to the next call. Not that hard to do.

Like Moe said, its common language, unfortunately. Its just part of it, and after all those years of service, that cop darn well knows it.

Obviously he has some deeper issues, but taking them out on her, is stupid, especially on a recorded line. What a moron!

Just another idiot that gives us professionals that do our best and do care for the community another black eye.:angryfir:
 
There isn't enough accountability any more. In the military, we regularly escort people to jail, the gate, or to jail and when they're done the gate for crimes against society this heinous. We don't have time for someone to risk eveyrone else's lives or waste taxpayer dollars. There's no excuse for this guy. They need to hang him in public.
 
I might be looking at this the wrong way...but I feel no matter what she said or what kind of language she used...he should have dispatched a rescue vehicle first. The other part could have been handle at a later date. The second thing that really bothered me was him hanging up on her. I work for the public and yes if I acted like that because someone said a bad word I wouldn't have a job.Anybody has a right to get upset or mad...she was not directing the bad language towards him. It sounded to me like she didn't choose a good choice of words and in the situation no matter what came out of her mouth he should have offered a helping hand.Also him being a police officer he should have know better....he is there to serve and help...that is a big part of his job.
 
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