Help with Alphasim please!

skyhawka4m

skyhawka4m

Charter Member
If anyone has any contact with Alphasim......I just purchased the T-34C and did not get credit for it on their site so I can not download. I can priovide this:

<TABLE border=0 cellSpacing=0 summary="The following table contains 5 columns pertaining to account transactions: the first displays the date of the transaction, the second gives a description of the transaction, the third displays the type of transaction, the fourth the transaction status and the fifth the available balance as a result of the transaction." cellPadding=0 width="100%"><TBODY><TR id=row12 class=module1bkgd3><TD class="tp_top pfmStyle7" width="13%" align=left></TD><TD class=t2_top width="52%">CHECKCARD 05/29 ALPHASIM TAURANGA </TD><TD class=mi_top1 width="8%" align=middle>
type_generic_debit.gif
</TD><TD class=mi_top width="8%" align=middle>
statusicon_processing.gif
</TD><TD class=tp_top2 width=61 noWrap align=right>-$41.09
</TD></TR></TBODY></TABLE>


from my checking account online. I also got an onscreen approval from the banking company they use that I email them but I no longer have this since it was cut and pasted to them in an email. So I'm out $41.09 with no aircraft download links.


any help would be greatly appreciated.


thank you!
 
Hi, I believe that you can write on Alphasim Support with his email system: I have written them with success...

Best regards,
Luca
 
I have a vested interest in sales of this aircraft. I'll bring
this to Alphasim's attention. You're not out your money.
:ernae:

skyhawka4m said:
If anyone has any contact with Alphasim......I just purchased the T-34C and did not get credit for it on their site so I can not download. I can priovide this:

<TABLE border=0 cellSpacing=0 summary="The following table contains 5 columns pertaining to account transactions: the first displays the date of the transaction, the second gives a description of the transaction, the third displays the type of transaction, the fourth the transaction status and the fifth the available balance as a result of the transaction." cellPadding=0 width="100%"><TBODY><TR id=row12 class=module1bkgd3><TD class="tp_top pfmStyle7" width="13%" align=left></TD><TD class=t2_top width="52%">CHECKCARD 05/29 ALPHASIM TAURANGA </TD><TD class=mi_top1 width="8%" align=middle>
type_generic_debit.gif
</TD><TD class=mi_top width="8%" align=middle>
statusicon_processing.gif
</TD><TD class=tp_top2 width=61 noWrap align=right>-$41.09


</TD></TR></TBODY></TABLE>


from my checking account online. I also got an onscreen approval from the banking company they use that I email them but I no longer have this since it was cut and pasted to them in an email. So I'm out $41.09 with no aircraft download links.


any help would be greatly appreciated.


thank you!
Click to expand...
 
Resolved

Just got an email from Phil and it has already been sorted on it's own. I don't know if you realize it but the folks at Alphasim who can do anything about anything are in Australia -- it's Sunday there. There is a massive time difference. Despite anyone's best wishes no one is sitting in front of a PC 24/7 ready to handle events as quickly as they occur. In any case, it had already been dealt with even without my alerting anyone.
:ernae:
 
Everything is OKAY!!! Thank you for your help.


Took her for a ride and what complex little aircrft. Already blew the tires......uugghh
 
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