- the problems are NOT at our end of the line they are at yours.
Leif
Senior Administrator
www.classicbritishfiles.com
Leif,
I sympathise with your problems when people complain about not beng able to download your files on other peoples' websites, but, at the end of the day, when we cannot successfully download your files they are your problems. For example, if what you say is true, then just what do you expect us to do about improving the data rate "at our end" when we are at the whim and mercy of our individual ISPs ?
FWIW, it's my belief that these problems are caused by the way that those ISPs have implemented the various Internet protocols (such as http). I say this as a result of having tried just about every Mobile Broadband supplier here in the UK last summer, during which I found that my ability to download files from FlightSim varied tremendously from "not at all" to "always" including "sometimes" - all without changing a single thing "at my end". The "sometimes" result gave me exactly the same situation as we have here - frequently the download completed prematurely (and in a rush) in a WinZip file that would not open, but occasionally the download did finish OK. The ISP with whom I got this result had a customer forum which was littered with complaints about the problem, yet, despite their own technical people saying that they understood the cause, the ISP refused to comment officially or do anything about it.
Also, FWIW, I thought that part of the fix that you applied earlier this year "at your end" was the system by which you count the number of downloads and show that at the top of the download page for each file. Those counts are broken, as I just found when I tried to download the file at least 6 times and got this at the top of the page -
"You have downloaded this file 0 times in the last 24 hours, limit is 0.
Your file downloads total 2 in the last 24 hours, limit is 0. "
If the counts are broken, perhaps another part of that fix is also broken ...
Regards,
Ro


