Customer Service

[b52bob]

As there are many complaints about customer service on the forum, I would like to share a positive experience from Just Flight.

I purchased the Traffic X upgrade from them but when released I could not complete the download. Living sort of in the boonies my wifi is not what you would call strong and after four days and 20tries I couldn't get pas 80%.

I called customer support and they sent me the program on disk to me, postage paid! I don't think many other places would do this.

My thanks to Just Flight. Also, the 360 upgrade is just awesome compared to the old Traffic X.

Bob

 

[Daveroo]

very cool....

 

[stovall]

Very refreshing, thanks for sharing.

 

[dhasdell]

I have always found JF to be very helpful too.

 

[Naismith]

Great to hear +ve feedback

 

[rayhere48]

I have also had very good experience with JustFlight. I have many of their products both trainsim and flightsim.

 

[IanHenry]

I've been a customer of JustFlight for years and never once had cause to complain.

Ian.

 

[Scratch]

I've been a customer of JustFlight for years and never once had cause to complain.

Ian.

Ditto, top notch service with these folks.:salute:

 

[Martyn]

Thanks for the positive feedback. Our customer service team work very hard to ensure that everyone is kept happy and I'm sure that they'll appreciate this post.

 

[jetstreamsky]

the 360 upgrade is just awesome compared to the old Traffic X.

That's interesting, is the interface improved to a great degree or is just the content?