First, let me point out that I rarely comment on issues such as these and I probably should abstain here, but... I (and possible others) have been placed into (in my opinion) an undeserving category of "...a few that don't understand how things work," and "...a bunch of noobs who arrived last week." Furthermore, there is no intent in the following to insult, run down, disrespect or otherwise inflame any individual, group, company, or product.
I truly do not understand the dust up here. Members of this forum were discussing an issue concerning a bit of the hobby, even though a recently released commercial bit, nonetheless a bit. I visit this forum several times a day for information and relaxation. I don't know how many of you have actually visited a commercial support forum/facebook or e-mail, out of necessity, only to have to wait days, if not weeks, for a response, if one comes at all. I have. I do not visit commercial vendor web sites regularly, and when I do it is usually to review or purchase one of their products.
Hence, this forum is my "GO TO" place to, among other things, see if there are any issues being experienced by others that I may also have. For me, my first thought is that I, that's ME, MYSELF and I, may have done something wrong (installed incorrectly or incompletely, omitted or committed an operational error, etc). Members here are very generous with their help, with a wide range of topics and experience, and I almost always can count on at least being pointed in the right direction if not given an out right FIX on the spot. And, to be sure, sometimes the answer from an SOH member is to contact the product support forum! It beats the heck out of waiting days for a support forum answer, that may or may not come, for what I could have received in hours, oft times in minutes, from an experienced and knowledgeable fellow forum member.
Originally posted by bazzar 4/20/2017, 17:19
To get the other effects would probably need another set of models. We have chosen to build for DX10 and P3D as we believe most people, with the advanced add-ons, especially in scenery, are using DX10. All that is required is to turn on the preview before flying.
Originally posted by bazzar 4/20/2017, 17:53
Well, it's been the same since we launched version 1. A note to our help desk often is a good idea.
Now to me, and only me, it is my perception that bazzar's comments after these statements are contradictory, although he does suggest in his second comment to drop a note to support. These comments say to me that that's the way we built the model. It is intentional and meant to meet their perception of what our state of technology should be. I personally do not have a problem at all with the developer's choice or right to do this, other than to say I wish my system would run it but it won't, so why would I buy it? This would not be the first product, or the last, that fit that description for me and my system.
Also, I'm not sure I would have reacted in the exact manner as a couple members did, but I saw nothing disrespectful to bazzar or the product in their responses. If anything, it demonstrated their disappointment in not being able to use the product with their system. They already demonstrated their acceptance of the subject with their wallets. It was only after they shelled out for the product did they find out, via THIS FORUM, that the product was not produced for their setup.
I would also respectfully disagree (if that's OK?) with Tom that anyone was treating anyone else disrespectfully or giving anyone else HELL in this instance. If we are not adult enough to be able to respectfully discuss, share an opinion, disagree or be disagreed with, and if we can't come to this place to get information and assistance from like minded folks who enjoy the same hobby, then what's the point to any of this. Are we to become one large mutual admiration society who gather once a day to sing KUMBAYA at the appointed time?
A sad state of affairs is all of this. I'm sorry bazzar felt he had to leave, I hope he rejoins us. I'm sorry that at least one member has decided to withhold his talent on this subject, I hope he will reconsider. They will be missed. However, I don't think SOH or the hobby will fold without them. It maybe poorer, for their absence of their experience, but only for a while.
With all due respect, I think it's time we put on our "Big Boy" pants and got on with enjoying our HOBBY!
Personally, with the announcement that a DX9 update to be forth coming for the product at hand, I plan on keeping the Aeroplane Heaven model, and I will not withhold any of my repaints. I will be repainting it for my own personal enjoyment and sharing them with anyone else who would like a copy of whatever I decide to paint.
Respectfully,
Steve
Thank You very mutch, oustanding work as usual!
