donnybalonny
Members +
How do you sort your effects folder? Mine has been erased and there´s hardly anything in it.
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Please see the most recent updates in the "Where did the .com name go?" thread. Posts number 16 and 17.
AH Globe Swift is out
- Thread starter big-mike
- Start date
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How do you sort your effects folder? Mine has been erased and there´s hardly anything in it.
falcon409
SOH-CM-2026
Go back to your Sims installation disks and locate the "effects" folder. I've never had to replace an entire effects folder but if nothing else you can at least get back the default effects. Any that were added beyond that, unless you had a backup (which you obviously didn't) are gone.
donnybalonny
Members +
I´m using P3D for the Swift and I have no idea how to recover the folder.
So maybe this means a totally new install of P3D. That sucks major!!!! If Aeroplane Heaven cant understand why some people like me say NEVER AGAIN to their products, then I think they have a serious problem.
So maybe this means a totally new install of P3D. That sucks major!!!! If Aeroplane Heaven cant understand why some people like me say NEVER AGAIN to their products, then I think they have a serious problem.
Dumonceau
Banned
You can run the P3D installer again and do a repair of the installation. That isn't exactly a full reïnstall. Don't forget the hotfixes though!
EDIT: this is also proof that a "Hangar" (in my book a full copy of the sim in a safe place/disk) is one of the most useful things to have.
Johan
EDIT: this is also proof that a "Hangar" (in my book a full copy of the sim in a safe place/disk) is one of the most useful things to have.
Johan
falcon409
SOH-CM-2026
Donny "if" you followed the directions given on how to delete the uninstallers and install the latest version (1.3) then there's no reason your effects files should have been deleted. Also, and I'll only say this once. . .you have been the only one who seems to have had a problem with the airplane from the start to the level of angst and anxiety that you've displayed. Yes others initially noticed the gauge problems, it was spoken of and dropped and AH fixed those. There was a small problem with the AP/gauge links that was a problem and it was fixed and folks went on their way and enjoyed the airplane. However you just continued to bang away at how the AP didn't work like it used to when, in fact the basic operation of the AP had never changed. . .all the while saying how poorly AH was handling the "problems" with the airplane.
Baz may be right, maybe there's a cultural or language problem here that has caused a bit of misinterpretation. This latest fix should have been very simple to handle but if you ran the uninstaller before you were warned about the consequences then I would be a bit upset as well. . . but I'd get over it because I had backups. Your Tirades, at least for me, and hence this little post, have become an irritant. No one is perfect, we all make mistakes and Baz and the AH folks have done a commendable job of handling each and every glitch along the way in an effort to correct minor problems. The Swift is a masterpiece, it has had some growing pains along the way but most releases do. If "Never Again" is the way you feel, then so be it. . .but I don't believe for a second that it's AH that has the serious problem.
heywooood
Mayor Emeritus of Taco City
Agree 100% with Falcon - AH has addressed the issues with their Globe Swift product in timely manor. An issue with the uninstaller may have caused a problem for a few customers...especially if among those few were one or two who had not protected themselves with backup FSX orP3D files....
I have to agree with the above posts..AH has done an outstanding job on a fun, entertaining, VFR airplane in the Swift. There have been a few issues, but nothing life altering nor anything to panic over. For what this plane is and represents...a fun two place, tail dragger, VFR airplane, it is above and beyond what was expected, especially at the price point offered. Three updates in short order, in my book is great customer service.
FSX/P3D re installs are a pain, but not the end of the world.
FSX/P3D re installs are a pain, but not the end of the world.
donnybalonny
Members +
Its good to see your forgiving attitudes and I mean it. I´m not being sarcastic, ironic or anything else.
Since I dont want to be everyones irritation, I just leave.
Since I dont want to be everyones irritation, I just leave.
donnybalonny
Members +
Ohh, I forgot to mention:
The reason i got my effects folder wiped out was that I uninstalled and reinstall version 1.2 of the Swift because I had problems with the Autopilot. The problems didn´t stop because of that. The only thing that changed was that my P3D/effects folder got wiped out.
Remember that the main effects folder is not only for the FS effects. All other addon effects are installed there, so in order to repair I will have to reinstall everything.
I know that you find this to be irritating, but please put yourself in my situation before judging.
The reason i got my effects folder wiped out was that I uninstalled and reinstall version 1.2 of the Swift because I had problems with the Autopilot. The problems didn´t stop because of that. The only thing that changed was that my P3D/effects folder got wiped out.
Remember that the main effects folder is not only for the FS effects. All other addon effects are installed there, so in order to repair I will have to reinstall everything.
I know that you find this to be irritating, but please put yourself in my situation before judging.
bazzar
Charter Member 2018
We do understand your irritation mate, really, we do. There was no "fault" the product, just the installer which was not technically ours but nevertheless we used it and that is our error for which we have apologised and supplied replacement software (and offered a full refund- should you wish to go that way). We simply cannot do any more. If we could undo what has been done we would my friend. Believe me.
donnybalonny
Members +
Bazzar, I believe you. Ok.
You guys should look a bit on this release, because there are things you should try to do better in the future. I´m not talking about the AC, because as I have mentioned many times, I find it to be very nice. But beta testing could have been better.. Enough of that.
I use the word irritation, not so much to describe my feelings, but to describe what fellow forum members have openly written: that my swift problems were irritating. To this I can only say, that its about as low level as it can get to badmouth people with problems when you dont have any yourself and therefore dont know what you are talking about. If you dont find it interesting or relevant, just dont write anything.
I´m glad to know that some havent had any problems with the Swift, but it doesnt mean that others are in the same situation. And if thats irritating then maybe the problem is something completely different and has nothing to do with me, the Swift, this forum, but the irritated persons themselves.
The attitude of these irritated persons only does that important things like how to avoid having your effects folder wiped out by a payware addon cannot be discussed in a way that may bring some kind of help to the persons with trouble. I once thought that forums were for that use, but I have learnt that they are mostly for badmouthing other persons and polishing egos.
I have also learnt that what I have just written is a total waste of time because very few, if any, cares, so I stop now. Fortunately I have other and more interesting things to do.
You guys should look a bit on this release, because there are things you should try to do better in the future. I´m not talking about the AC, because as I have mentioned many times, I find it to be very nice. But beta testing could have been better.. Enough of that.
I use the word irritation, not so much to describe my feelings, but to describe what fellow forum members have openly written: that my swift problems were irritating. To this I can only say, that its about as low level as it can get to badmouth people with problems when you dont have any yourself and therefore dont know what you are talking about. If you dont find it interesting or relevant, just dont write anything.
I´m glad to know that some havent had any problems with the Swift, but it doesnt mean that others are in the same situation. And if thats irritating then maybe the problem is something completely different and has nothing to do with me, the Swift, this forum, but the irritated persons themselves.
The attitude of these irritated persons only does that important things like how to avoid having your effects folder wiped out by a payware addon cannot be discussed in a way that may bring some kind of help to the persons with trouble. I once thought that forums were for that use, but I have learnt that they are mostly for badmouthing other persons and polishing egos.
I have also learnt that what I have just written is a total waste of time because very few, if any, cares, so I stop now. Fortunately I have other and more interesting things to do.
bazzar
Charter Member 2018
Well I guess, if nothing else, it shows clearly why it is always best to contact a manufacture via their help desk. That is what it is there for, and the only people likely to get irritated then would be us! Not that we are or ever were.
These forums are for discussions about products and flightsim in general. They are not support forums and never should be.
These forums are for discussions about products and flightsim in general. They are not support forums and never should be.
donnybalonny
Members +
Bazzar.
I disagree.
The problem with your installer was mentioned by you guys on this very forum. If I hadn´t read this very thread I wouldn´t have known why my flightsim effects folder was empty.
Those of us who bought the Swift on fspilotshop were never told and there may be many of these costumers out there with a empty effects folder or that may have one in the future. You should make sure these costumers are told!!! If not, they may get angry at you guys. You said you couldnt do more than you have already done but thats not true. You could make sure that ALL Swift costumers are told.
The other thing is that you guys suddenly wrote (on a small flightsim forum) that there were problems with your uninstaller and that action should be made. YOU NEVER WROTE WHAT COULD HAPPEN if action was not made. Thats not really very responsable.
releasing an addon that wipes out a general flightsim folder used by all your addons is a not a bug. Its a LOT worse. And dont blame the guys who made the installer/uninstaller, its your responsability as a publisher that you chosed to use it.
And finally, dont write about culture differences when the problem clearly has nothing to do with culture but with a piece software that you made and sold. Dont point out your costumers on a public forum and use that as an excuse for the mess you have created. You wont get anything possitive out of that in the long run.
Right now, my Swift is in the back of the hangar. I havent deleted the uninstaller, I havent used it, I have just withdrawn its flying license because I´m mad at it. The little bugger is grounded.
I disagree.
The problem with your installer was mentioned by you guys on this very forum. If I hadn´t read this very thread I wouldn´t have known why my flightsim effects folder was empty.
Those of us who bought the Swift on fspilotshop were never told and there may be many of these costumers out there with a empty effects folder or that may have one in the future. You should make sure these costumers are told!!! If not, they may get angry at you guys. You said you couldnt do more than you have already done but thats not true. You could make sure that ALL Swift costumers are told.
The other thing is that you guys suddenly wrote (on a small flightsim forum) that there were problems with your uninstaller and that action should be made. YOU NEVER WROTE WHAT COULD HAPPEN if action was not made. Thats not really very responsable.
releasing an addon that wipes out a general flightsim folder used by all your addons is a not a bug. Its a LOT worse. And dont blame the guys who made the installer/uninstaller, its your responsability as a publisher that you chosed to use it.
And finally, dont write about culture differences when the problem clearly has nothing to do with culture but with a piece software that you made and sold. Dont point out your costumers on a public forum and use that as an excuse for the mess you have created. You wont get anything possitive out of that in the long run.
Right now, my Swift is in the back of the hangar. I havent deleted the uninstaller, I havent used it, I have just withdrawn its flying license because I´m mad at it. The little bugger is grounded.
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