• There seems to be an uptick in Political comments in recent months. Those of us who are long time members of the site know that Political and Religious content has been banned for years. Nothing has changed. Please leave all political and religious comments out of the forums.

    If you recently joined the forums you were not presented with this restriction in the terms of service. This was due to a conversion error when we went from vBulletin to Xenforo. We have updated our terms of service to reflect these corrections.

    Please note any post refering to a politician will be considered political even if it is intended to be humor. Our experience is these topics have a way of dividing the forums and causing deep resentment among members. It is a poison to the community. We appreciate compliance with the rules.

    The Staff of SOH

  • Please see the most recent updates in the "Where did the .com name go?" thread. Posts number 16 and 17.

    Post 16 Update

    Post 17 Warning

Customer Service

B

b52bob

Charter Member
As there are many complaints about customer service on the forum, I would like to share a positive experience from Just Flight.

I purchased the Traffic X upgrade from them but when released I could not complete the download. Living sort of in the boonies my wifi is not what you would call strong and after four days and 20tries I couldn't get pas 80%.

I called customer support and they sent me the program on disk to me, postage paid! I don't think many other places would do this.

My thanks to Just Flight. Also, the 360 upgrade is just awesome compared to the old Traffic X.

Bob
 
I have also had very good experience with JustFlight. I have many of their products both trainsim and flightsim.
 
Thanks for the positive feedback. Our customer service team work very hard to ensure that everyone is kept happy and I'm sure that they'll appreciate this post.
 
You must log in or register to reply here.
Back
Top