Navy Chief
Senior Member
Ok, here's the story.
My stepson brought over his computer today, as it has been having problems. Upon startup, a "Spyware Guard 2008" menu popped up. I knew immediately it was a virus, and tried to download a freeware Malware program to remove the darn thing, but was not able to connect with any website, except the hijacked one from the "Spyware Guard 2008" crap.
Ok, no big deal, I downloaded the Malware removal program on another computer, and put it on a USB flash drive.
Try as I may, the program would NOT initiate on his desktop, OR from the flash drive.
After considerable cussing, and fussing, I decided to go ahead and reformat his drive, and reinstall XP. Completed the format ok, and proceeded with XP. I got to the part where I needed to input the Product Key.
Here's where I am at an impass. I have typed/retyped the Product Key , but it says it is "invalid". It is not invalid, as I have used this same XP to install on my existing 3 hard drives. I called MS, and they said my copy is an OEM copy, and would have to charge me $59 to help me fix it. Wrong.
Sooooooooooooo...... I decided to go ahead and install VISTA Ultimate. I have a registered copy of that also, but have never installed it on anything.
But I am not able to install VISTA, because the hard drive is formatted for XP, and it keeps asking for the XP Install disc, which will not go past the point of asking for a valid Product Key, which won't work........and so I keep going in circles here.
My question is this. How can I REFORMAT his hard drive, so I can install VISTA? Since I am not able to complete reinstalling XP.
WHEW!
Merry Christmas!
Pete
My stepson brought over his computer today, as it has been having problems. Upon startup, a "Spyware Guard 2008" menu popped up. I knew immediately it was a virus, and tried to download a freeware Malware program to remove the darn thing, but was not able to connect with any website, except the hijacked one from the "Spyware Guard 2008" crap.
Ok, no big deal, I downloaded the Malware removal program on another computer, and put it on a USB flash drive.
Try as I may, the program would NOT initiate on his desktop, OR from the flash drive.
After considerable cussing, and fussing, I decided to go ahead and reformat his drive, and reinstall XP. Completed the format ok, and proceeded with XP. I got to the part where I needed to input the Product Key.
Here's where I am at an impass. I have typed/retyped the Product Key , but it says it is "invalid". It is not invalid, as I have used this same XP to install on my existing 3 hard drives. I called MS, and they said my copy is an OEM copy, and would have to charge me $59 to help me fix it. Wrong.
Sooooooooooooo...... I decided to go ahead and install VISTA Ultimate. I have a registered copy of that also, but have never installed it on anything.
But I am not able to install VISTA, because the hard drive is formatted for XP, and it keeps asking for the XP Install disc, which will not go past the point of asking for a valid Product Key, which won't work........and so I keep going in circles here.
My question is this. How can I REFORMAT his hard drive, so I can install VISTA? Since I am not able to complete reinstalling XP.
WHEW!
Merry Christmas!
Pete