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Justflight purchases of MV products.

K

Katoun

Charter Member
Hi,

We are sad to say that we're no longer going to be supporting any items from Justflight.

There are two main reasons:

1) there are many of these items, boxed and otherwise, being sold as secondhand items and we're having to support multiple clients on one sale.

2) Justflight, on at least one item, broke the installer such that it never worked "out of the box".

So, it is with sadness that we cannot provide support for these items any longer.

Thank you.

Kat
 
No problem. If anyone is having any issues with these products then please come direct to us as we will happily continue supporting you.

No need for thread locking I hope. Keep up the good work over at Milvis, chaps.
 
Folks at MilViz are among the best in all respects. Sorry someone took advantage of your trust.
Best Wishes
Neal H
 
if they still have support...No problem. :encouragement:

But Kat, you should know that your reason 1 oppose the EU Directive 2009/24/EC.
 
Katoun said:
Hi,

We are sad to say that we're no longer going to be supporting any items from Justflight.

There are two main reasons:

1) there are many of these items, boxed and otherwise, being sold as secondhand items and we're having to support multiple clients on one sale.

2) Justflight, on at least one item, broke the installer such that it never worked "out of the box".

So, it is with sadness that we cannot provide support for these items any longer.

Thank you.

Kat
Click to expand...

Kat,

surely a matter for behind closed doors? Sure, state the intent, but the reasons need not be aired in public?

Point 1: Not JF fault, you must have agreed to boxed product sales before they happened. Not surewhat 'otherwise' entails, the mind boggles. :dizzy:

Point 2: Definitely a case of technical support behind closed doors that should not involve public outing. A modicum of dignity is always appreciated, especially from those that seek respect from their peers.

kind regards,
Jamie.
 
JDTinballs said:
Kat,

surely a matter for behind closed doors? Sure, state the intent, but the reasons need not be aired in public?

Point 1: Not JF fault, you must have agreed to boxed product sales before they happened. Not surewhat 'otherwise' entails, the mind boggles. :dizzy:

Point 2: Definitely a case of technical support behind closed doors that should not involve public outing. A modicum of dignity is always appreciated, especially from those that seek respect from their peers.

kind regards,
Jamie.
Click to expand...

Jamie, I disagree with the sentiment of taking the issue be a behind closed doors conversation. Milviz is being open and honest about their reasons behind not supporting, for their current and future clients. The fact that Milviz has been openly honest about much of their internal affairs over the years and how they wish to resolve them, makes them head and shoulders above many other developers that are less honest or sincere about their consumers interest, in my opinion.


RAS_JF said:
No problem. If anyone is having any issues with these products then please come direct to us as we will happily continue supporting you.

No need for thread locking I hope. Keep up the good work over at Milvis, chaps.
Click to expand...

And finally, it's the fact that these two powerhouse teams can openly agree about the grievance makes them both very honorable and will keep my investment futures in their products very secure indeed. Kudos to both Ras of Just Flight and Katoun of Milviz for working this amicably and openly.
 
Hi,

We feel that there is no animosity between JF and us at this time.

Just as an FYI, we are not in the EU and are therefore not bound by their laws. Same for the States.

Thank you.

Kat.
 
Katoun said:
Hi,

We feel that there is no animosity between JF and us at this time.

Just as an FYI, we are not in the EU and are therefore not bound by their laws. Same for the States.

Thank you.

Kat.
Click to expand...
Sometimes it's good to be neither in the EU nor the States ...;)
 
Hi,

Yes, being in Canada has it's good points. One of them is the healthcare system.

Of course, there are some very bad things. Like the weather. Very VERY bad.

Kat.
 
Katoun said:
Hi,

Yes, being in Canada has it's good points. One of them is the healthcare system.

Of course, there are some very bad things. Like the weather. Very VERY bad.

Kat.
Click to expand...
Madly derailing this thread but...
I was in Canada in 2009 ....did the Red Leaf trip....only complaint was the lack of wildlife....[I think those bears are closely related to leprechauns]...;)

I'm from Oz....born and [in]bred [from Tassie] ...;)
 
RAS_JF said:
No problem. If anyone is having any issues with these products then please come direct to us as we will happily continue supporting you.

No need for thread locking I hope. Keep up the good work over at Milvis, chaps.
Click to expand...

And I've found JF support to be absolutely top-notch! And friendly at that!

Johan
 
And I've found JF support to be absolutely top-notch! And friendly at that!
Click to expand...
Me too. When the Chipmunk was first released and had problems JF immediately offered me a refund, even though it was installed and I could have simply accepted but kept it, at least until a new install was needed.
 
Katoun said:
Hi,

We feel that there is no animosity between JF and us at this time.

Just as an FYI, we are not in the EU and are therefore not bound by their laws. Same for the States.

Thank you.

Kat.
Click to expand...

:jawdrop:
OMG. FYI where you from is not the fact. If you make business with EU and/or US companies, you are bound to some laws. In this case JF is a British company. If you sell to US and EU customers, maybe you should respect some laws too.
You shouldn't play with fire. Respect the laws and everything will be fine :encouragement:
with this deal with JF you had luck, but in the future nobody knows and we want to enjoy our hobby with new developments from Milviz all our life.

P.S. contact with your lawyers for more info.
 
ce_zeta said:
:jawdrop:
OMG. FYI where you from is not the fact. If you make business with EU and/or US companies, you are bound to some laws. In this case JF is a British company. If you sell to US and EU customers, maybe you should respect some laws too.
You shouldn't play with fire. Respect the laws and everything will be fine :encouragement:
with this deal with JF you had luck, but in the future nobody knows and we want to enjoy our hobby with new developments from Milviz all our life.

P.S. contact with your lawyers for more info.
Click to expand...

Oh dear.... Silly post!

My thoughts are ONLY that I wish developers OR vendors, when posting such as the OP and followup by what 'APPEARS' to be JustFlight'????, would let others know WHO you are;-) Not everyone knows (or cares) which indidvidual works for which company. Surely a commercial member should be marked as such?

Does that make sense. I sort of know what i mean;-)
 
dougal95 said:
Oh dear.... Silly post!

My thoughts are ONLY that I wish developers OR vendors, when posting such as the OP and followup by what 'APPEARS' to be JustFlight'????, would let others know WHO you are;-) Not everyone knows (or cares) which indidvidual works for which company. Surely a commercial member should be marked as such?

Does that make sense. I sort of know what i mean;-)
Click to expand...
Ignorance is dangerous Bro! You should think more about the topic. It's not a silly question when an unfavorable court decision can have a deep impact in financial results of any developer. I mean, it's better prevention than cure.

As a FAN, I want a strong community of developers.
As a CUSTOMER I want that all developers respect my rights.
 
ce_zeta said:
Ignorance is dangerous Bro! You should think more about the topic. It's not a silly question when an unfavorable court decision can have a deep impact in financial results of any developer. I mean, it's better prevention than cure.

As a FAN, I want a strong community of developers.
As a CUSTOMER I want that all developers respect my rights.
Click to expand...

I really DON'T want to derail this thread, as its done extremely well, BUT.... Having tried to be a vendor through internet sales, I can confirm with assurity, that if EVERY developer and vendor had to conform to EVERY countries laws that they sell to, then they could NEVER be in a posision to sell ANYTHING TO ANYONE.

Just ask Francoise. He has some recent first hand experience of this.
 
HI,

We do not, as a Canadian company, have to comply with any other countries methods, taxes, laws or what have you.

All of the vendors that we go through MUST comply with their own countries methods, taxes, laws or what have you.

We provide support for ALL of our products as long as you are the original purchaser(s).

Thank you.

Kat.
 
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