Missing Carenado aircraft

[AussieMan]

When I log into my Carenado account I am only seeing one page of my purchases. I have made enough purchases over the years to have at least 2 or 3 pages of purchases. I have sent several support requests but don't appear to be getting anywhere. Does anyone else have this problem?

Because of this I am missing several aircraft that have been updated to P3D V4.1

 

[vora]

You're sure that you bought them all directly from the Carenado web store? Their planes can be found all over the net.
If you haven't already done check your accounts at other retailers like FSS, Simmarket, Aerosoft, Justflight, PCAviator etc.

 

[AussieMan]

From the serial numbers and email addresses I have purchased all but one from Carenado. The Beech 1900 was the only one purchased from a reseller and that was The Flightsim Store.

 

[Penzoil3]

Pat, keep updating your support ticket, they eventually answer. If you have the original emails, they should straighten you out. They're just slow.
Sue