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Phase 3 DVD problem?

R

Recreational Flyer

Guest
Unfortunately my newly arrived and much anticipated P3 won't install.

It stops at about 75% through the installation process with "Cyclic Redundancy Check" Data Error.

Tried several times, which takes some time as installation seems to take 20-30 mins.

Cleaned DVD after each time, tried again, stops at different files, but always at about 75%.

The DVD doesn't look new to me, was dirty, and has some minute scratches.

So, what do I do?
 
Recreational Flyer said:
Unfortunately my newly arrived and much anticipated P3 won't install.

It stops at about 75% through the installation process with "Cyclic Redundancy Check" Data Error.

Tried several times, which takes some time as installation seems to take 20-30 mins.

Cleaned DVD after each time, tried again, stops at different files, but always at about 75%.

The DVD doesn't look new to me, was dirty, and has some minute scratches.

So, what do I do?
Click to expand...

Please contact Avangate and tell them of your problem?
They handle replacements etc.
You will need to supply them all your original order info etc.

HTH

WM
 
Hello,
a crc error points indeed to reading problem, however in rare circumstances, or if the DVD reader/writer gets older, the lens may be covered with some microscopically small dust - however you need a bit of knowledge and experience to open and clean it.
But scratches on a new DVD ? -> replace it.
Greetings,
Catfish
 
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