Just one remark, concerning this email.
The sender is marked as "Skippy", which is totally unknown to me, although the address of the sender is at flyingstations.
The recipient is some unknown "bing chandler" something... not myself.
Normally, I would totally consider such an email with strange names/adresses as a scam/spam. Almost suprised it's not about some nigerian prince or some local hot single in my neighborhood, honestly...
This probably happened with some of your customers, who might have deleted your email right away....