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Skysim British Aerospace Hawk T1? Where to buy?

I must confess that I also had activation issues, but Rick was helpfulness personified and sorted me out in short order.

Dave
 
I had a little hiccup in ordering the download when their payment system would not accept my order. And my virus protection indicated some issues with their web page. But my order went through and the charges are on my credit card.

Because I placed my order late Friday, I will have to wait until the next U.K. business day to get my activation code. That's what happens when its not an automated process. It would have been nice to have that information available BEFORE I placed my order, rather than submit the registration data and receive an automatic e-mail.

Their office hours are 9:00 am to 4:30 pm, U.K. time. Since they are 8 hours ahead of me, the earliest I could expect my activation code would be 1:00 am Monday morning.

My only concern at the moment is who is managing the order process. I read somewhere that there were some changes and that Rick is handling the orders, yet the e-mail address remains with skysim? It's a little confusing if one doesn't know the whole story, and I hope I do receive my activation code at some point.
 
WarHorse47 said:
I had a little hiccup in ordering the download when their payment system would not accept my order. And my virus protection indicated some issues with their web page. But my order went through and the charges are on my credit card.

Because I placed my order late Friday, I will have to wait until the next U.K. business day to get my activation code. That's what happens when its not an automated process. It would have been nice to have that information available BEFORE I placed my order, rather than submit the registration data and receive an automatic e-mail.

Their office hours are 9:00 am to 4:30 pm, U.K. time. Since they are 8 hours ahead of me, the earliest I could expect my activation code would be 1:00 am Monday morning.

My only concern at the moment is who is managing the order process. I read somewhere that there were some changes and that Rick is handling the orders, yet the e-mail address remains with skysim? It's a little confusing if one doesn't know the whole story, and I hope I do receive my activation code at some point.
Click to expand...

I purchased the Hawk yesterday and received the activation code within 15 minutes of the installation (which place during office hours).
I guess it means that someone is still taking care of sending those codes to new customers.

Too bad the process is not automated though and that you have to wait 3 days to get your add-on working...
 
Cleartheprop said:
I purchased the Hawk yesterday and received the activation code within 15 minutes of the installation (which place during office hours).
I guess it means that someone is still taking care of sending those codes to new customers.

Too bad the process is not automated though and that you have to wait 3 days to get your add-on working...
Click to expand...
Yeah. Ain't modern technology wonderful. :teapot:
 
Quote: I read somewhere that there were some changes and that Rick is handling the orders, yet the e-mail address remains with skysim?

Yes WH.. I posted above. Rick is handling everything except first time activations. Although few seem to know who the hell is in charge now, support emails are being sent/forwarded to Rick (I presume from the new owners) and he's dealing with them as they come in. If it was Rick handling the initial activations, you'd have heard back already. It's a bit of a pigs ear and no mistakin' and the whole setup doesn't inspire confidence but it does work. Sri you're having to wait so long:(

ATB
DaveB:)
 
Thanks, Dave. Hope you are right.

It's 9:18 pm Pacific Time and I'm ready to hit the sack and do some reading. I have not received anything from Skysim since placing my order last Friday, 12:30 p.m. Tomorrow is the next business day in the U.K., so I hope to have my activation code when I fire up the computer tomorrow morning. I'll let you know how this goes.

Cheers :very_drunk:
 
It's long been a favourite of mine and the VFR Flyers. There was a texture problem in MP, but Rick sorted that out for us. You get all the Reds, plus there's a stack of textures available.

4_Flyers.jpg


:applause:
 
Yes indeed! I think the original plan was to have the additional textures bundled with the model but as the product is endorsed by the RAF.. they put a block on anything other than the 'Reds' scheme being sold with it. No problem though.. the additional schemes are readily available and new ones pop up all the time. We host a PK for it at CBFS too;)

fn1001.jpgfn1002.jpgfn1003.jpgfn1004.jpg

ATB
DaveB:)
 
Activation code received.

Now its time to fly and track down those beautiful repaints.

Dave, is there a new link to the CBFS library?? My old one no longer works. Thanks.
 
Thanks again, Dave

But we're not there yet.

I ran into activation problems. The activation code was accepted by the activate.exe process, but when I went to fly it indicated I had to press the ILS Marker to activate. I went back to the manual to find that switch, restarted and pressed the ILS Marker but it wouldn't activate. So after so many seconds the sim stopped and I exited. Frustrating, very frustrating.
 
It must be.. and I know I'd feel somewhat peeved too:(

The main reason Skysim went to these lengths was because the Sea Vixen appeared on the torrents a very short time after release. Some would say they went over the top! Whether it actually worked in stopping it being hacked is open to question though I'm sure it delayed the process. Fingers crossed your support question is answered asap;)

ATB
DaveB:)
 
I've got the Vixen both in FS9 and FSX, and its one of my favorites.

I finally reached Rick, and all is well now.

Apparently there are some communication delays between him and Skysim which added to the delay.
 
Last edited:
The activation code was accepted by the activate.exe process, but when I went to fly it indicated I had to press the ILS Marker to activate. I went back to the manual to find that switch, restarted and pressed the ILS Marker but it wouldn't activate.
Click to expand...

The above quote is exactly the same problem I had.
I fully understand what DaveB is saying regarding torrents. It's so damn unfair that so much hard work can be stolen so easily. It's not like the Hawk is even ridiculously expensive. I would say that it's seriously good value for money. The problem is that in making the product 'thief proof' its excluded a lot of decent people who wanted to pay for it. Some may say that activation for them was a breeze and can't see what the fuss is about. Others will tell of frustration that ended in defeat i.e. paid their money with no useable product at the end of it (me). Do I want a refund though? No, because I hope and believe that it'll be sorted out some day & I will finally be able to fly the Hawk.

Mike
 
If you're using Windows Vista, 7 or 8, you may have to turn UAS off to be able to fly it. I believe I read that somewhere and it seems to have worked for me.

Hope you get it working as it is quite nice to fly (I can even manage to land it without crashing! :mixed-smiley-010:

Best,
Myles
 
I'm pleased Rick was able to sort you out WH:encouragement:

Mike.. try firing another support email off and hope it gets to Rick rather than falling off the end of a piece of wire somewhere;)

Myles.. I think I have UAC turned off (Win7 Ultimate). I couldn't be doing with it questioning everything I wanted to do so it had to go:rocket:

ATB
DaveB:)
 
WarHorse47 said:
I've got the Vixen both in FS9 and FSX, and its one of my favorites.

I finally reached Rick, and all is well now.

Apparently there are some communication delays between him and Skysim which added to the delay.
Click to expand...

Happy ending! I am relieved as I started this thread, I felt responsible ;)

Enjoy the Hawk!
 
Thanks for all your comments and letting me vent. :very_drunk:

Cleartheprop, I had some idea as to what I was getting into. I delayed getting the Hawk because of what I read here and on other forums. Since your purchase went clean and smooth, I figured it was worth a try. Nobody could foresee that placing an order on Friday would be such a hassle due to the time zone differences and the unknown fact that they function only during banking hours. Nor did we anticipate the relationship (or lack thereof) between purchase, product activation and support.

Anyways, I can finally enjoy the Hawk. Good addition to my setup. Been having fun flying different loadout configurations and practicing my ILS landings. :adoration:
 
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