Super Cub: Now Available

mike_cyul said:
The new installers are now available (as of 2 pm Eastern).


Mike
Click to expand...

Mike,

I have the full package. Just for clarification, do we download the entire package again from our original links and then reinstall over the original install?

-Bob
 
Repaint 2 on the way

wip-79.jpg
 
monk1 said:
Mike,

I have the full package. Just for clarification, do we download the entire package again from our original links and then reinstall over the original install?

-Bob
Click to expand...

Hi Bob,

Yes, download the installer again from the original link. I recommend that you uninstall the old package first, and then install the new one.

Mike
 
monk1 said:
Mike,

I have the full package. Just for clarification, do we download the entire package again from our original links and then reinstall over the original install?

-Bob
Click to expand...

Well, I just finished re-downloading and installing the "complete" package (I uninstalled the original) however, on my first load (the L-21) I see that the carb heat still doesn't appear to be there...

We might have to wait for a confirmation that the "complete" package installer has in fact been updated. Hey, we can still fly these incredible aircraft so a slight delay isn't all that too onerous. :jump:

Arnold Kirby
Kelowna BC Canada
 
mike_cyul said:
The new installers are now available (as of 2 pm Eastern).


Mike
Click to expand...

From the original emailed links from when I bought this on the first day?

Or is there new download sections.

I was housecleaning aircraft and uninstalled it.

Where can I get the latest download of the Standard Variants I bought.

Thanks,

Charles.

PS - I will respond to the email you sent for the original air files of that's easier for you.

Charles.

*EDIT* Sorry I got your last email with the three update files. I responded there.

Thanks for the personalized customer service efforts!
 
Canloan said:
Well, I just finished re-downloading and installing the "complete" package (I uninstalled the original) however, on my first load (the L-21) I see that the carb heat still doesn't appear to be there...

We might have to wait for a confirmation that the "complete" package installer has in fact been updated. Hey, we can still fly these incredible aircraft so a slight delay isn't all that too onerous. :jump:

Arnold Kirby
Kelowna BC Canada
Click to expand...

Not sure if this is indicative of anything but I downloaded the full package again and noticed that the application file has the same date and time as my original download.
 
Canloan said:
Well, I just finished re-downloading and installing the "complete" package (I uninstalled the original) however, on my first load (the L-21) I see that the carb heat still doesn't appear to be there...

We might have to wait for a confirmation that the "complete" package installer has in fact been updated. Hey, we can still fly these incredible aircraft so a slight delay isn't all that too onerous. :jump:

Arnold Kirby
Kelowna BC Canada
Click to expand...


I just downloaded an installed directly from the store to check, and everything is there. You may have downloaded before the server updated itself?

To everyone, you should uninstall your Complete or Standard package before downloading and installing the new versions. That way you will be sure you have the latest.

The names of the installer .zip folder will be the same, so that there are no problems when using your original download links.

Mike
 
Hello Mike,

I just re-downloaded the complete package subseqent to your last posting here confirming the update...however the installation "exe" file appears to be same one as the one I downloaded earlier. It has a modified date and timestamp of 1/10/2010 9:22 AM.

I would have thought it would dated and timestamped sometime today. I can contact you via your support e-mail if it would be more appropriate.

Many thanks.

Arnold Kirby
 
Canloan said:
Hello Mike,

I just re-downloaded the complete package subseqent to your last posting here confirming the update...however the installation "exe" file appears to be same one as the one I downloaded earlier. It has a modified date and timestamp of 1/10/2010 9:22 AM.

I would have thought it would dated and timestamped sometime today. I can contact you via your support e-mail if it would be more appropriate.

Many thanks.

Arnold Kirby
Click to expand...

That's strange. The one I downloaded just an hour ago is stamped 1/11/2019 11:06 AM. Perhaps it's an overwrite issue on your computer?

What happens if you uninstall from FSX, then erase the present installer you have, and then download again?

Mike
 
Hi Mike,

The last download was from my original email notification and the zip file was saved to a completely different directory. I then extracted the zip file into its own directory. The resulting "exe" file was the one which was dated 9:22 AM 1/10/2010. Go figure.

I am assuming that the e-mail link I am utilizing should be pointing to the new updated zip file. I will download one more time after posting this note...wish me luck and I will keep you posted.

Thanks for your quick responses.

Arnold
 
Well, I just looked at the file I just downloaded and it is the Jan 10/2010 9:22 AM file again. Has anybody else re-downloaded the complete package again and if so what date is the resulting installation "exe" file?

Mike, I can send you a note via your support e-mail and provide you with the link details that I am downloading from...if that might help in resolving this.

Thanks,

Arnold
 
Hello Mike - just to let you know - after download and install from the original downloadlink it is still the same version. (Try it twice with uninstall and complete new installation). As you can see below - no carb-heat knob there.

Greetings :wavey: Dirk
 
yup... same problem here. Downloaded file stamped 1/11/10. Unzipped file stamped 1/8/10.

Thank you for working to sort all this out. Even with a hiccup or two, it is an amazing product that I would recommend to everyone who likes flying small planes in and out of very tight places.
 
Same for me as well, cleared everything I could, tride everthing I could. Just reinstalled the last one so I can go fly until this is sorted out. Flying the Extreme, Experimental, and IFR Floats mostly anyway.... Robin
 
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