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  • Please see the most recent updates in the "Where did the .com name go?" thread. Posts number 16 and 17.

    Post 16 Update

    Post 17 Warning

whats the point

It seems some developers dont take criticism well either. I posted what I thought was a carefully worded critique of some pictures of scenery (in beta) of an area I am familiar with in real life. I also praised other shots. The post was promptly deleted. Suffice to say I wont be buying from them again.
 
It seems some developers dont take criticism well either. I posted what I thought was a carefully worded critique of some pictures of scenery (in beta) of an area I am familiar with in real life. I also praised other shots. The post was promptly deleted. Suffice to say I wont be buying from them again.

i know the place your talking about, your not the first to say this and im happy to bet my house on it you wont be the last, i lost interest with those forums a long time ago, its beyond the joke there, with the amount of deleting and locking of threads

after i made comment on your forum on the disappointment of, how theyre ignoring the locals and shutting you guys down and deleting your posts at their forum, they now have restricted my account on theirs, funny how i didnt even post on theirs and they hit the silence button, i can only wonder why the many people who can think for themselves dont take a active role there

on a lighter not I got sent a "thingo" regarding that place I will have to share it with you, its the funniest thing ive seen in a long time
 
What I can't stand, is you see something that is totally incorrect with a developer's model. You tell them about it, and it's not a little thing, that could be easily missed, but a 'completely' incorrect model almost like it was made up or make believe. So you try to inform them, not to put it down, but to help them, and they get defensive, they have their own team members attack you and then have the nerve ask you for the pictures of how it is suppose to look. Now they claim to have done the plane absolutely correct and researched it, but yet now they want pictures? It to me seems like they didn't research it enough or lied on their statement and now they want us to do the work to get them the pictures. Then on top of that, they don't change it.

When that happens, it makes me wonder what are the beta testers for? Why even have the process, if they aren't going to do anything either way? It makes me think that if they wouldn't let their egos get upset from an error (we are all human) and take the time to listen and fix issue, wouldn't everyone be happier? I understand you can't get a 100% accurate model from a person, but if the model is completely wrong then what's the point of doing it? It just floods our community with incorrect planes and damages the reputation of us trying to do a simulation of real flight.

Now the reason I posted this is because we started this rant on support, granted developers try their best to create a real life counter part of a plane and it can get complex. So people's computers are different and not all of them run them properly so you will get those errors, and yes there will be issues on communication between both parties. But this rant I have just stated is simply the pure negligence of a company NOT doing it right from the beginning and with the attitude that everyone is out to be negative to them, when it's not the case, and then to have the nerve to make you do the research for them. I think that also goes to reputation of a company and leaves a dead forum.

When I get a plane in flight sim, it's to see how the real plane would be if I was to operate it. So when I am shelling out $40-$50 dollars I would like to see something accurate and something on their end that was done to get it there.

Thank you for your time,
Rob
 
Wellll, not meaning to detract from your posts, but rather to reach for some personal understanding ( i normally never use any support. I simply will never by a product from a bad company again nor offer my services to them ).
One of the Reasons i and Paul can do what we do is because our machines are so much different and our experiences are so different with the same individual aircraft.. its maddening to be honest, but what i see when i develop a flight model is not necessarily what he experiences, so, a little bit of research is needed. in order to test something or find the cause for a problem, we may need to know what your machine is built like.. But yes, I agree, anything past machine and symptom should be the responsibility of the developer.
Pam
 
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