What I can't stand, is you see something that is totally incorrect with a developer's model. You tell them about it, and it's not a little thing, that could be easily missed, but a 'completely' incorrect model almost like it was made up or make believe. So you try to inform them, not to put it down, but to help them, and they get defensive, they have their own team members attack you and then have the nerve ask you for the pictures of how it is suppose to look. Now they claim to have done the plane absolutely correct and researched it, but yet now they want pictures? It to me seems like they didn't research it enough or lied on their statement and now they want us to do the work to get them the pictures. Then on top of that, they don't change it.
When that happens, it makes me wonder what are the beta testers for? Why even have the process, if they aren't going to do anything either way? It makes me think that if they wouldn't let their egos get upset from an error (we are all human) and take the time to listen and fix issue, wouldn't everyone be happier? I understand you can't get a 100% accurate model from a person, but if the model is completely wrong then what's the point of doing it? It just floods our community with incorrect planes and damages the reputation of us trying to do a simulation of real flight.
Now the reason I posted this is because we started this rant on support, granted developers try their best to create a real life counter part of a plane and it can get complex. So people's computers are different and not all of them run them properly so you will get those errors, and yes there will be issues on communication between both parties. But this rant I have just stated is simply the pure negligence of a company NOT doing it right from the beginning and with the attitude that everyone is out to be negative to them, when it's not the case, and then to have the nerve to make you do the research for them. I think that also goes to reputation of a company and leaves a dead forum.
When I get a plane in flight sim, it's to see how the real plane would be if I was to operate it. So when I am shelling out $40-$50 dollars I would like to see something accurate and something on their end that was done to get it there.
Thank you for your time,
Rob